360° Strategic Asset Management > Common > Failure Register

This function allows the user to manage actual observation and failure occurrences.

It provides the following functionalities:

  • Register an observation or failure
  • Confirm an observation or failure
  • Raise a job-card to investigate or resolve an observation or failure
  • Record defect information against the failure for analysis purposes
  • Record long text failure detail


List pages can help reduce the time that it takes to complete some daily tasks in Microsoft Dynamics AX. You can use list pages to view a list of similar records, select a record, and then perform actions against that record. There are two types of list pages: primary and secondary. Primary list pages display a set of records, and secondary list pages display a subset of those records. You must have security access to a primary list page to view the secondary list pages that are based on it.

When the Failure Register is opened from the common (menu) or the area page, it will open the form as a primary list page. From this view you can select a failure record and click on EDIT to open the detail or grid view to perform actions against the selected record. List pages display multiple records as a list, or a series of rows and columns. You can sort the data in the list and use filters to display subsets of the list items. You can also click links to display specific records, if records are available.

Select multiple rows in a list by using check boxes to filter the on specific records. Filter the information in a list by using a quick filter or an advanced filter. Save an advanced filter as a Cue on a Role Center page.

Tasks that use this form

Create new Failure

Update/Maintain a Failure

Add and maintain participants to a failure

Add and maintain characteristics and detail to a failure

Navigating the form

The following tables provide descriptions for the controls in this form:

Buttons : Home Action Pane

Control name


Create Failure New

Create a new Failure.


Edit a failure record.


Delete a failure record.


The function is used to add characteristics and detail information to the failure record.

Open a menu with the following items:

  • Characteristics - The purpose of this form is to define specific characteristic values for the failure.
  • Detail - This form is used to define additional information for the failure.


Refresh the page

Export to Microsoft Excel

The function is used to export selected data to Microsoft Excel


This button is a document handling function

Note : Find (Filter on Identifier)

The filter function can be used to find specific failure record through pre-defined criteria.

Fields (List Page view)

Field name

Field description


The unique number allocated to a failure event for tracking purposes. It is allocated by the system according to parameters setup for the organisation


This category indicates that the record created is a failure and observations of potential problems are also registered as failures. This field will be added automatically and cannot be changed.


The classification describing the severity of the failure or observation that needs to be logged. The user must select the classification from the available lookup.


The type describing the failure or observation and in this instance it always will be of type function loss and cannot be changed by the user. The field value will be automatically added

Participant ID

A system generated unique identifier of participants for an incident.


The description of the incident or the failure.


This field uniquely identifying the participant.

Primary serial

This field defines the asset serial number that is unique to a specific. In some instances this will be used for the vehicle registration number, if the specific ID is used by another unique number, for example a bar coded asset number. This field can be updated, but history records will be created for changes since it is a asset. (For example a vehicle's registration number is used as Primary serial, then the vehicle is allocated to another province, and the primary serial is updated).

Secondary serial

If the asset/specific has more classification that will uniquely define the specific, and can be used as the secondary serial.

Fields (Preview Pane)

Field name

Field description


View of the customer linked to the failure if it is an external failure.

Object code

This field defines object code to uniquely identifying the object type for the reported failure.

Structure code

This field defines the structure position of the object for which the execution is performed and the field will automatically be added from object.