360° Strategic Asset Management > Common > Warranty Claim Register

This function will display all warranty claims for the selected object/equipment item. Warranty claim records are created when a work order is created and a warranty is still in effect. This tab displays all uncompleted warranty claim records.

Navigating the form

The following table provide descriptions for the different form displays for warranty claims:

Fields

Tab

Description

Specific

Use the drop down lookup button to select the specific ID to create a warranty claim or a repair work order. If any valid warranties exist against the specific, a message box will pop-up with a message that one or more warranty exist against the specific and do you want to create a new claim. If you select "yes" a dialogue box will pop-up from where the warranty code can be selected to create the claim, "no" will give you the opportunity to create a repair work order.

Once the specific is selected, the detail about the specific will be defaulted into the specific related fields.

The following is an example for Warranty claim create form view when valid warranties exist:

The following is an example for Warranty claim create form view when no valid warranties exist:

Contracts

The contracts tab will view all the existing contracts for the selected specific asset.

The following is an example for contracts form view where the specific is link to contracts:

Maintenance

Maintenance tab display all the maintenance/operations work orders that were created for the selected specific asset. The view of work orders are from the work pack.

The following is an example for maintenance form view where the specific is link to maintenance/operations work orders:

Failures

The failure tab display all failures that were registered against the specific asset.

The following is an example for failures form view where the specific is link to failures:

Incident

The incident tab display all incidents that were registered against the specific asset.

The following is an example for incidents form view where the specific is link to incidents:

Specific warranties

The specific warranties tab display the different warranties that were created against the specific object and asset.

The following is an example for specifics form view where the warranties are link to the specific:

Warranty claims

The warranty claim tab display all the current warranty claims that were created for this specific asset.

The following is an example for all existing warranty claims form view that were created for the selected specific asset: