Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of raw materials, labor, and energy) into outputs (in the form of goods and/or services.)

Operations Function: The arrangement of resources that are devoted to the production and delivery of products and services.

Operations (External/Internal) Business Processes

The following graphical designs illustrates the business management processes of an operational work order for the request of a trip/freight order.

GRAPH

The following graphical designs illustrates the business management processes of an operational work order for the request of a trip order.

GRAPHIC DESIGN

Click here for the step by step - Create a Vehicle Object Structure

- OR -

Click here for the step by step - Create base Routes and Route legs for Operations task

- OR -

Click here for the step by step - Create an Event template for Operations task

Operations management forms and the usage of different forms

The following table lists the forms that support the operations process:

Task

Forms

Usage

Operation Management

Operations register - specific

The Operation process consists of several functions. The process entails the creation or request for a operation task to be executed, the planning thereof, the allocation and execution of the task and the feedback of all relevant data. (This view of the operations register is from the specific level view.)

Operations register

The Operation process consists of several functions. The process entails the creation or request for a operation task to be executed, the planning thereof, the allocation and execution of the task and the feedback of all relevant data. (This view of the operations register is from the work pack header level view.)

Operations Planner

The Operation Planning process consists of several functions. The process entails the creation or request for a task to be executed, the planning thereof, the allocation and execution of the task and the feedback of all relevant data.

 

 

 

Operation register

Operations Route

This process is the managing and updating of the routes and the routing legs for the monitoring of the routes travelled to perform the operation.

Delay management

Use this function for unplanned deferment of a scheduled activity because of something or occurrence that impedes its commencement or continuation. Delay usually has time-associated cost effects on a contract which may be measured in terms of time, money, or a combination thereof.

Risk Incident

This function is used for the creating of a risk incident that will be analysed and if a risk should be raised a new risk will be created.

 

 

 

Operation register - Setup

Execution Characteristic

This function allows the user creating and maintaining a new risk incident.

Execution Actions

This function allows the user creating and maintaining execution of the different operations action tasks for the work order.

Execution Permit

This function allows the user creating and maintaining execution permit for this operations work order.

Available permits

This function allows the user to view all the available permits for this operations work order.

Ageing

This form is used to define ageing parameters for the specific object type. Ageing parameters are used to measure and record the age of specific meters and current values, for scheduling of maintenance or operations.

Exchange

The purpose of the exchange functionality is to install a valid item/object in a selected position, remove an installed item/object or first remove an installed item/object and replace it with another valid item/object.

 

 

 

Operations - Create

Maintenance

The Maintenance planning process consists of several functions. The process entails the creation or request for a task to be executed, the planning thereof, the allocation and execution of the task and the feedback of all relevant data.

Failure

This function allows the user to manage actual observation and failure occurrences.

Incident

This function allows the user creating and maintaining a new incident.

Risk Incident

This function is used for the creating of a risk incident that will be analysed and if a risk should be raised a new risk will be created.

 

 

 

Operation - Process

Process

The following processes are used for operations work orders : Meter feedback; Post operations journals; and reserve stock.

 

 

 

Operation - Enquiry

Enquiry

The following enquiries are used for operations work orders : Budget vs. Actual calculation; Execution incident link; Gantts; Enquiries graph; Budget vs. Actual costs results; Budget vs. Actual sales results; Transactions (Inventory/Financial journals); History; Job card report; Log sheet; Quotation.